SHIPPING

OnlineGenericCialis offers a quick, anonymous and convenient delivery of drugs to any address specified by you. We will process and ship the orders within 1-2 business days using one of the shipping methods listed below:

• EMS delivery (express delivery, tracking option available). Delivery usually takes 5-9 days from the date the order has been shipped, the goods are sent by Express Mail Service. The maximum delivery term is 15 days.
• DHL logistics (express delivery, tracking option available). Delivery usually takes 6-12 days from the from the date the order has been shipped. The maximum delivery term is 15 days. The goods are sent in a discreet pack.
  We do not process orders on weekends. Keep in mind that all orders placed on Saturday and Sunday will be processed on Monday. Customers automatically get an email notification when their orders are sent out.

Delivery Guarantee
If your order is lost or arrives damaged or some items are missing, OnlineGenericCialis will reship it free of charge. You need to contact our customer support. for this.

Refund and Return Policy
Make sure that you provide us with the correct delivery address, any inaccuracies may result in non-delivery of the medications. Please check the provided information carefully before submitting your order. If you noticed that you had given us a wrong address, contact our representatives as soon as possible. We will not be able to offer you a refund if you didn’t receive your medications due to a wrong shipping address you specified.

Please note that if the ordered product is not available with us, and since the medicine is important to you, we will complete your order with other brand having same generic composition. There will not be issued any refunds in the similar case, as the product has been delivered to you.

Cancellation Policy
We give every effort to fulfill all the orders placed. But please make a note that there may be certain parcels that we are unable to process and must cancel. The reasons may be limitations on unavailability of stock, quantities available for purchase, or problems identified by our credit and fraud avoidance department.

An executive from our Customer Care Team will communicate to you if all or any portion of your order is canceled. If your order gets cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Non-Receipt of Payment: An unpaid order is treated as canceled.

Cancellation by the Customer: Please contact our Customer Care service if in case you wish to cancel the Order. On receiving the notice for cancellation, we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. A customer may cancel an order up to 10 minutes after the order is placed.

Refunds: If the payment was made by Credit Card, we will refund the Credit Card. Generally refunds are processed in less than 10 working days. Please note that we shall not be responsible for any delay in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.

Please call us on +1 917-341-2028 or mail us at info@onlinegenericcialis.com if you have any questions.